Need Help? Please browse our FAQ below.
If you have additional questions, please feel free to give us a call at 281-393-8455.

What are the delivery charges for orders from Gloxco?

All stock orders over $249 ship economy ground service for free. We also offers options to ship your order by an expedited shipping method like 2-Day and Next-Day air..

Which payment methods do you accept?

We currently accept Visa, MasterCard, American Express, Discover and PayPal.

How long will delivery take?

Most stock items will ship in 1-2 business days. Transit time will vary depending on the selected shipping service and your location. We offer the option for 1 or 2 day transit time. Ground shipping will fave a 2-6 day transit time depending on your location. 

The lead time on custom items will be quoted with every project.

What exactly happens after ordering?

Your credit card will be charged immediately. All orders will be processed within 1 business day. Depending on the time of day, all stock items will be shipped the day the order is processed or the following day.

What if I need to return an item?
  • We accept unconditional returns for stock items within 30 days of the date of purchase.
  • Custom orders are not eligible for return unless we fail to meet the specification outlined in the order / accepted proof.
  • Stock items returned after 30 days will be subject to a 15% restocking fee.
  • We do not accept returns for any item after 90 days.
  • We only accept “full box” returns.  We do not give any credit for partially used boxes.
  • Before you make a return, please contact customer service to receive authorization before you return your product.
  • We will not accept any returns without prior authorization.
  • Damaged merchandise must be reported within 7 days of the delivery date.